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The customer service team of any retail company is typically the most stressed department of that company. Aside from dealing with internal policy limitations, they also have to face and placate irate and dissatisfied customers. The expectation that they can do anything and everything makes things difficulty for them.
stress and anxiety
Most people would assume that the most stressful job for a retail company falls squarely on the shoulders of the sales staff. Sales personnel have to deal with the pressures of facing the customers on a regular basis, as well as finding ways to work around the usual objections. … READ IT